Constellation - Company Information




About Constellation

Constellation Logo

PURA#: 06-07-11

Constellation is the US's largest producer of carbon-free energy and a leader of retail supply of power, natural gas and home services for residences across the nation. Headquartered in Baltimore, their generation fleet produces enough energy to power 15 million homes and is helping to accelerate the nation's shift to clean energy with more than 32,400 megawatts of capacity and annual output that is 90 percent carbon-free. Constellation serves approximately 2 million residential, public sector and business customers, including three-fourths of the Fortune 100.



CT Energy Ratings Score:


( 3.4 / 5 )
Our rating criteria
All Providers Ranked From High To Low


Constellation Customer Engagement

1205   Reviews

441   Replies

Response Rate:
36.60 %




This graph ranks Price, Plans, Promotion, Order Experience, Customer Service, Billing, Account Management, Likelihood to recommend and Overall score of Constellation





1205 Reviews and 441 Replies for Constellation


Electric Service

(5 / 5)

  Still new to Constellation. So far everything has been good and no problems.

Fisherman
December 11th, 2018

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ABOVE AND BEYOND

(5 / 5)

  So far, I am pleasantly surprised with the consistency of the pricing, the weekly notices of how much electricity I have used compared to the week before and the estimated current bill.
It is nice to have that kind of detail where you don't end up shocked at the end of the billing cycle.

Texas hot and cold
December 5th, 2018

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Constellation natural gas promotion ---- good price!!!!!!!!!!!

(5 / 5)

  my experience was generally good, establishing auto-pay was more tedious..

PHA1st
November 29th, 2018

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Sign up was easy

(5 / 5)

  The sign up process was very easy. I could not have been happier with the process.

Judi
November 25th, 2018

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Pleasantly Satisfied Consumer.

(5 / 5)

  Excellent!

Ron
November 19th, 2018

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Great company

(5 / 5)

  I switched my electric company so easy and its been great experience..

Evren
November 19th, 2018

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Satisfied

(5 / 5)

  Received information in a timely manner. Information was easy to understand.

JB
November 14th, 2018

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New company for me but exceptional

(5 / 5)

  Smooth seamless transition. Great rates. Hope they can continue to be very competitive.

Jay
November 12th, 2018

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Mr Haught

(5 / 5)

  Did a great job no problems they have done all that I ask for

DENNIS Haught
November 1st, 2018

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Natural Gas Supplier

(5 / 5)

  Do not appear to try and rip you off like many of the others.
So for so good.
Transfer was easy. Communications a little questionable .... status update never received but maybe because I reacted to soon. Otherwise A+

The_Ferg
October 26th, 2018

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Easy Switch

(5 / 5)

  It was easy to switch to Constellation and they offered the best fixed rate

Richard
October 22nd, 2018

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tenant

(5 / 5)

  good

sue shin
October 18th, 2018

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Fast & easy

(5 / 5)

  The prices are competitive. The website is user friendly and it was super easy to pay my bill and set up auto payments.

Mare
October 14th, 2018

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Good value

(5 / 5)

  This company has very good service and I've saved 30-50 dollars a month since I signed up for their service.

Good Value
October 10th, 2018

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Constellation Gas

(5 / 5)

  Constellation had the best price and the transition was seamless. I may change gas providers annually or as my contracts come to conclusion. I only change when I can find a better price. All the providers I have used have had comparable service and billing policies. Finding the cheapest provider is the challenge.

Pete
October 9th, 2018

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New Customer

(5 / 5)

  Impressed with communication via mail (welcome package) and email with this company has been very thorough, clear and easy follow. Their website is very easy and user friendly.

New Customer
October 9th, 2018

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Excellent Customer Service

(5 / 5)

  I received excellent customer during my switch to Constellation. Your representive Iranda made the transition fast and easy. She was helpful, courteous and answered all my question and concerns.

Excellent Customer Service
October 3rd, 2018

Thank you so much for the great review. We work very hard to offer our customers the best experience, so were happy to see that reflected in yours. We will make sure to let your customer service rep know that they did a good job.

Constellation Responds October 8th, 2018
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Great choice for cost and the community service they encourage.

(5 / 5)

  Easy process.

BJ
October 1st, 2018

We are so happy to hear that you had a great experience with Constellation, its been our pleasure!

Constellation Responds October 8th, 2018
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Couldn't be happier

(5 / 5)

  Not much to say. My previous provider, Bounce, had totally abandoned any efforts at being competitive price-wise, so I shopped. Constellation offered some great plans so i switched. I liked the ease of the changeover, and the prices so well that I switched my business account the next month.

Rhizoo
September 24th, 2018

We are so happy to hear that you had a great experience with Constellation, its been our pleasure!

Constellation Responds September 26th, 2018
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Absolutely Outstanding!

(5 / 5)

  My precious natural gas provider did not offer me a competitive plan at the end of my two year contract. I was their customer for many years and had always been on an automatic plan so I was quite surprised. Rather than just accept their high rate I did some price shopping. Constellation was offering a GREAT rate so I gave them a call. Their customer service was outstanding and Dwight Ching was quick and easy. Since switching to Constellation I have set up automatic payments with them, which was also quick and easy to do on their website. I would HIGHLY recommend Constellation.

F Patterson
September 24th, 2018

We are so happy to hear that you had a great experience with Constellation, its been our pleasure!

Constellation Responds September 26th, 2018
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