Constellation is the US's largest producer of carbon-free energy and a leader of retail supply of power, natural gas and home services for residences across the nation. Headquartered in Baltimore, their generation fleet produces enough energy to power 15 million homes and is helping to accelerate the nation's shift to clean energy with more than 32,400 megawatts of capacity and annual output that is 90 percent carbon-free. Constellation serves approximately 2 million residential, public sector and business customers, including three-fourths of the Fortune 100.
“ I like the plan and particularly the weekly usage notification! ”
“ Everything smooth and orderly ”
“ Coming from CA, I was excited to have a variety of providers to choose. Constellation, for me, provided the best rates for my use. ”
“ Great company except diring power outage could not find who to call! Im disabled and so is granddaughter and we cannot go too long without power! Finally fugured out had to call the transmission line company that supplies ”
“ It's been a long time since I had natural gas. I was looking for a gas service and this was a great experience. Found me the best price and contact situation for me. I am so pleased! ”
“ In my review to select a new retail electric provider (due to an extremely large Reliant rate increase at term end) I used the site to review potential new providers. The site was very helpful in identifying new providers. Constellation was the best priced provider with the term I needed. Additionally, Constellation was extremely helpful in working with me to ensure a proper transition. All of their customer service reps have been helpful and courteous. ”
“ I was with scana before and constellation looked more attractive in terms of price/therm. I switched hoping to save money. It does look like I will save money. ”
“ Customer service people were excellent and knowledgeable and called back with follow-up information regarding setting up a new account on several occasions. ”
“ Best rates for electricity on market found so far. No aggressive marketing, but has best rates on market for next couple of months. ”
“ I moved here from Orlando on Aug 1. The first bill was sent to my apt manager. I paid her for that bill. After that billing is correct ”
“ I have only gotten one bill so far, but the savings were drastic already. I am actually excited to see how much I save with Constellation this winter. ”
“ Painless to switch from previous provider.No billing or rate issues... They do what they say they will do. Competitive rates. Timely notification of renewal.Color us satisfied with no rationale to switch at this time. ”
“
I only went through the ordering and cancelling
process with Startex Power, but it was a
pleasant one. The online ordering system is
very fluid and doesn't feel cumbersome.
Unfortunately I needed to have power within 24
hours and was unaware that Starpower DOES offer
that service, and we signed up with another
company and had to cancel the service with
Starpower. The customer service person was
very friendly when I made this request and she
did explain to me about that 'priority service'
but understood my situation and cancelled the
service with no penalties or issues.
I recommend startex power simply based on the
fact of great customer service, their modern
online services, and their good rates. I'll be
switching to them once my term with this other
company expires. ”
“ I have been with StarTex almost two years and am completely satisfied. Their rates are always competitive, particularly when you add the hidden fees to other company's rates. I definitely plan on renewing my contract. ”
“ Had Startex for about 1 yr. Never had any issues. Only issue is that to get a good rate you have to change to a new provider as they don't offer the best rates to present customers. ”
“ I have been with Startex for a couple years or more now, and have never had any problems with their service. Always helpful over the phone and have made it easy on me every time I've had to renew. And, from what I can tell, their rate is not always the lowest listed on "Power to Choose", but their cost is pretty straightforward...where as other companies appear to have quite a few different underlying fees. I try to find a reason to leave, but they keep pulling me back in ;-) ”
“ I have nothing but absolutely positive things to say about Startex. Their billing is easily read and accurate. Their signup prices were competitive and their minimum usage fee kicked in at a much lower usage than other companies. They were extremely helpful in their signup and the only time I spoke with customer service, which was to ask about renewal rates because my contract is ending, they were extremely polite and helpful. I was only on hold for maybe 2 minutes and the young lady who helped me was exceptionally polite and knowledgeable. The ONLY reason I'm having to leave is because they are offering me an increase in my current rate for the next 12 months and they are quite a bit higher than some of the new contract prices that other companies are offering right now. However, I had intended to stay with them if they would have maintained my current rates so if you are a new customer, you cannot go wrong with their service or prices! ”
“ We've been with StarTex now for over 2 years and have been very happy with them. We originally signed up due to the high customer service ratings after web research. The rates are competitive (we always look for 12-month fixed rates), not the lowest, but then again, I don't mind paying a bit more for great service like this. It's time for us to renew again and after comparing the fixed 12 rates at our 2000KW/h usage level, StarTex wins again. Thanks StarTex, keep up the good work! ”
“ Overall I have had great service from Startex since I switched from TXU in 2009. TXU failed to notify me my contract was up and switched me to a monthly rate. At first I thought the high bills was just the hot Texas summer, but then I discovered I had been paying exorbitant rates with them after years of loyalty. So I decided to switch, did plenty of research and at the time found Startex to not only have great rates, but one of the lowest monthly base prices (this is where many companies get you - if you use below a certain amount - Startex is below 499 kWH - many others are below 700-1000. I use less than 499 about 2 months out of the year, but less than 1000 seven months out of the year.) Anyway, they have always sent me a notice when my contract was about to expire and at renewal my rates have dropped even lower each year. Recently, my husband left and divorced me and I needed to switch service into my name. The first rep I talked to when I called wasn't quite as helpful as others, but told me I needed to wait until closer to the end of the contract. When I got within the time frame I called back and got a wonderfully helpful rep who helped me open my new account and didn't charge any deposit fees. I'm also impressed that when people do post complaints on here they always respond - most other companies don't.I was actually being invited to join an MLM energy company, but after doing my research, decided not to do so and stay with Startex. (And yes, I am a REAL customer). ”
“ We have used Startex energy for the past 4 years and have never had a problem. Competitive rates, no surprise charges and have never had a reason to contact their customer service. ”
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