Constellation - Company Information




About Constellation

Constellation Logo

PURA#: 06-07-11

Constellation is the US's largest producer of carbon-free energy and a leader of retail supply of power, natural gas and home services for residences across the nation. Headquartered in Baltimore, their generation fleet produces enough energy to power 15 million homes and is helping to accelerate the nation's shift to clean energy with more than 32,400 megawatts of capacity and annual output that is 90 percent carbon-free. Constellation serves approximately 2 million residential, public sector and business customers, including three-fourths of the Fortune 100.



CT Energy Ratings Score:


( 3.4 / 5 )
Our rating criteria
All Providers Ranked From High To Low


Constellation Customer Engagement

1205   Reviews

441   Replies

Response Rate:
36.60 %




This graph ranks Price, Plans, Promotion, Order Experience, Customer Service, Billing, Account Management, Likelihood to recommend and Overall score of Constellation





1205 Reviews and 441 Replies for Constellation


AOK

(4.6 / 5)

  SO FAR- SO GOOD

T C LOWER
June 30th, 2023

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Smooth transition

(4.6 / 5)

  Switching over was easy and the new plan will keep costs under control

amharts
November 7th, 2022

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Some savings

(4.6 / 5)

  Constellation provides straight forward savings without an Early Termination fee.

Gerry R
November 7th, 2022

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Initial review

(4.6 / 5)

  too early to tell but rates are comparable to others

Pat
August 7th, 2022

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Electricity

(4.6 / 5)

  Conversion went smoothly and I savemoney

Margaret Berold
August 3rd, 2021

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Currently pleased

(4.6 / 5)

  Fairly easy to complete service.

John
July 21st, 2021

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No gas bill

(4.6 / 5)

  Havent received a bill yet it has been 2 months service was amazing and good

Anthony
January 18th, 2021

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Gas for less

(4.6 / 5)

  Got a great price for my natural and the price never changed during my contract. No problems with bill pay.

Ddl
November 14th, 2020

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New electrical Source

(4.6 / 5)

  I thought I was getting a little bit rate than the results

Robert Mercer
September 22nd, 2020

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Expensive

(4.6 / 5)

  Everything went smoothly transitioning to constellation. I dont about leaving them just yet as that will be coming up soon.

Johnston
August 21st, 2020

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Good experience

(4.6 / 5)

  Good experience, about average prices

Josh
July 14th, 2020

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Very Easy to work With

(4.6 / 5)

  My experience with Constellation has been great. One short call and everything was setup. The CSR did not make me do anything online. She just did it all for me over the phone and service was installed and has been great this past year.

Sweet Tomball Power
June 24th, 2020

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service

(4.6 / 5)

  normal

fairchild
June 19th, 2020

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Timing is Critical

(4.6 / 5)

  I switched from a 18 month account with Scana to a 2 year account with Constellation. Unfortunately, it is difficult to time the signup so I was left with 2 months on my old contract and was billed $200 cancellation fee. Having been stuck before with a month between contracts and paying 300% premium during the winter, more help with timing from one contract to the next would be nice. Lucky for me Constellation is helping with $150 of the charge.....thank you!!!

Joe
June 8th, 2020

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Constellation Review

(4.6 / 5)

  Constellation was recommended to me by my sister. It was easy to sign up for service. Information about usage came to me via email and online payment was easy. I hope I can continue with Constellation with their great prices, but like with everything else, I expect a price hike after my initial sign up contract expires.

Blanca Florencia
June 5th, 2020

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good experience

(4.6 / 5)

  seemed to work well. Price was good for the time and stayed good for 2 years

good experience
May 27th, 2020

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Happy customer hate the rate change

(4.6 / 5)

  I have really been a very happy customer from day one with constellation the service is great the prices have been great I'm very sad that I did not sign up for a longer-term because now it's about to go up 2 point 9% and that's going to throw me off my fixed income which may force me to have to look for another company only so I can afford to pay the bill not because I have any complaints with the company at all they have been great.

Calloway
May 13th, 2020

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Electricity through Constellation

(4.6 / 5)

  I received electricity usage report in a weekly bases to control my bill and everything arranged and available on-line, so I hadn't have a chance to call customer service. I would say i am satisfied, although i haven't received bonus like i got from the previous company.

Muh
May 4th, 2020

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Single mom with kids

(4.6 / 5)

  I am happy with the prices especially with all the cold weather. I recommend signing the two year agreement. For a low fee in the winter makes up for the service charge each month.

Heather
March 10th, 2020

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Its all good!

(4.6 / 5)

  No problem happy

Mike C.
February 28th, 2020

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