Constellation - Company Information




About Constellation

Constellation Logo

PURA#: 06-07-11

Constellation is the US's largest producer of carbon-free energy and a leader of retail supply of power, natural gas and home services for residences across the nation. Headquartered in Baltimore, their generation fleet produces enough energy to power 15 million homes and is helping to accelerate the nation's shift to clean energy with more than 32,400 megawatts of capacity and annual output that is 90 percent carbon-free. Constellation serves approximately 2 million residential, public sector and business customers, including three-fourths of the Fortune 100.



CT Energy Ratings Score:


( 3.4 / 5 )
Our rating criteria
All Providers Ranked From High To Low


Constellation Customer Engagement

1205   Reviews

441   Replies

Response Rate:
36.60 %




This graph ranks Price, Plans, Promotion, Order Experience, Customer Service, Billing, Account Management, Likelihood to recommend and Overall score of Constellation





1205 Reviews and 441 Replies for Constellation


Christine

(5 / 5)

  Easy experience in switching carriers.

Christine
December 22nd, 2022

Billing and Account Management
Customer Service
How likely are you to recommend
Order Experience
Price, Plans and Promotions

Glad I changed

(5 / 5)

  Cut my bill in half.

Brian
December 16th, 2022

Billing and Account Management
Customer Service
How likely are you to recommend
Order Experience
Price, Plans and Promotions

Excellent Company

(5 / 5)

  Received a very nice letter and welcoming calls from Constellation.

Fred M Myers
November 12th, 2022

Billing and Account Management
Customer Service
How likely are you to recommend
Order Experience
Price, Plans and Promotions

Constellation was an outstanding supplier.

(5 / 5)

  I found that Constellation did everything they said they would do.

Constellation
October 30th, 2022

Billing and Account Management
Customer Service
How likely are you to recommend
Order Experience
Price, Plans and Promotions

Ok

(5 / 5)

  Ok

Ok
October 21st, 2022

Billing and Account Management
Customer Service
How likely are you to recommend
Order Experience
Price, Plans and Promotions

Energy Provider Selection

(5 / 5)

  Selecting a provider was virtually seamless for Electricity. You choose your plan, go through entering the info, submit, and wait to hear back. You get a confirmation from both Constellation and your supplier to confirm your selection.

Ease of selection
August 10th, 2022

Billing and Account Management
Customer Service
How likely are you to recommend
Order Experience
Price, Plans and Promotions

New customer

(5 / 5)

  Liked the price they offered. Customer Service was professional and friendly.

Theresa
July 11th, 2022

Billing and Account Management
Customer Service
How likely are you to recommend
Order Experience
Price, Plans and Promotions

Best rate!

(5 / 5)

  I just received my first bill after signing with Constellation. I was very pleased with the lower bill. Signing with them was very easy. I got a fixed rate for 3 years.

JAG
July 9th, 2022

Billing and Account Management
Customer Service
How likely are you to recommend
Order Experience
Price, Plans and Promotions

New Customer

(5 / 5)

  I have not been with Constellation Energy long enough to really rate them. I haven't even paid my first bill yet. But they certainly were professional as far as setting my account up.

Larry Karp
June 13th, 2022

Billing and Account Management
Customer Service
How likely are you to recommend
Order Experience
Price, Plans and Promotions

Perfect

(5 / 5)

  Great rates, great service, best price

Jim R
June 1st, 2022

Billing and Account Management
Customer Service
How likely are you to recommend
Order Experience
Price, Plans and Promotions

New to Georgia GAS

(5 / 5)

  I am new to Georgia and experience with natural gas. To date I am very pleased with the service.

New to Georgia
May 17th, 2022

Billing and Account Management
Customer Service
How likely are you to recommend
Order Experience
Price, Plans and Promotions

Huge Savings

(5 / 5)

  Huge difference in our bill!
From almost $180 to less than $130

TGruver
May 7th, 2022

Billing and Account Management
Customer Service
How likely are you to recommend
Order Experience
Price, Plans and Promotions

Best Rate Available At The Time

(5 / 5)

  Constellation had the lowest rate at the start of 2022 when Eversource's standard rate increased. There were no enrollment or cancellation fees. It was the best deal at the time that my previous alternate electricity supplier's contract was ending. Although this Constellation plan lasts for a longer term than I wanted, I can exit the plan at any time without penalty should a different supplier offer a lower rate.

Connecticut Customer
February 19th, 2022

Billing and Account Management
Customer Service
How likely are you to recommend
Order Experience
Price, Plans and Promotions

I love constellation energy, I hate National Grid

(5 / 5)

  National grid overcharges, I switched to consyellation , the PSC is forcing me to go back to National grid. A terrible situation. The PSC and politicians are not serving the Public !

andy
February 14th, 2022

Billing and Account Management
Customer Service
How likely are you to recommend
Order Experience
Price, Plans and Promotions

Great company

(5 / 5)

  We just switched about 2mos. ago. We don't have any complaints and so far the experience has been good.

Susan Werner
January 30th, 2022

Billing and Account Management
Customer Service
How likely are you to recommend
Order Experience
Price, Plans and Promotions

Constellation

(5 / 5)

  I chose the best term and the most competitive rate!

Paul/Tiffany Dilley
December 30th, 2021

Billing and Account Management
Customer Service
How likely are you to recommend
Order Experience
Price, Plans and Promotions

Will be renewing contract.

(5 / 5)

  I really like how you keep customer's informed of their usage. Thanks

Eva
December 12th, 2021

Billing and Account Management
Customer Service
How likely are you to recommend
Order Experience
Price, Plans and Promotions

Smooth process

(5 / 5)

  Process of switching to Constellation was easy, rates are competitive.

Lynda
December 10th, 2021

Billing and Account Management
Customer Service
How likely are you to recommend
Order Experience
Price, Plans and Promotions

A trusted company

(5 / 5)

  Constellation offers the best rates around. When you are looking for a new electric supplier look at them first.

Jane R.
December 5th, 2021

Billing and Account Management
Customer Service
How likely are you to recommend
Order Experience
Price, Plans and Promotions

Fossil fuel needed.

(5 / 5)

  In the short amount of time weve been with Constellation it has been good.

TonyH
November 20th, 2021

Billing and Account Management
Customer Service
How likely are you to recommend
Order Experience
Price, Plans and Promotions



Example Bill
loading...