PenStar Power -- Profile Analysis

When we started we could not find a provider because they all wanted huge deposits. PenStar got us turned on quickly and with a small deposit. Now 10 years later they are a god send. We are on a fixed budget and the ability to pay smaller amounts throughout the month makes it a lot easier.

You know I don't know what everyone says different things but my experience with this company has been extremely good. If you do not have a payment they will offer the 50.00 dollars to put towards your account, pay 25.00 in 3 days and the rest will be taken about a dollar and some change a day when you make payment, this what I do. I know they will give you an extra day thats 5.00 put against your account not to disconnect, but you have to remember these are to be paid back after you make a payment. I've been with the company for over 10 years. So when you call them talk not yelling you can get the help you need. I hope this info was helpful . So call them they will help you.

Pennstar review the rates are great ,I like that I can pay whatever amount , I also like they send me a text when my balance is low, also like I can pay through my phone, I also like,Also like they have specials if you pay $100 , You get $25 a free electricity I love that, I also like the review they gi, You get $25 a free electricity I love that!! I also like theres not that many fees ,,that other electricity companies charge you

Currently with this Company and they are steady ******* robbing me dosnt make any since to be out of hundreds of dollars monthly DO NOT DO BUSINESSES WITH IT WILL STRESS YOU OUT

-1 HR HOLD TO SPEAK WITH A REP DAILY
-POOR CUSTOMER SERVICE, GHETTO SPEAKING, POOR SUPPORT
-SHUT OFF LIGHTS WITHOUT NO WARNING FIRST
-THE FEES IS OUTRAGEOUS

Penstar power is a sorry excuse for a light company.they turn your lights off and demand a payment without understandinv ypur situation then when I spoke with a nelson davis who is a supervisor I believe he didnt offer any additional help.I explained to him that after the hurricane I'm trying to make ends meat and he could care less kinda like a cold call.I just need an extension for one day cause I get my check tomorrow and couldnt even do that.they'll turn your lights off even for .46 being under.the hold times are ridiculous and the representatives dont care less about anything but being paid.then they charge you 3$ to make a payment on your own account via debit/credit card.stupidest thing I ever heard of.then when I asked Mr.davis for information to write a formal complaint he refused to give me the information and said it at customer representatives on line .makes no sense .